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β Ameen Rahman
Refund Policy
At Trendora, your satisfaction is our priority, and we strive to provide a smooth shopping experience with every order. If you are not fully satisfied with your purchase of chappals, shoes, sunglasses, or watches, you may request a refund within 7 days of delivery, provided the product is unused, in its original condition, and with all tags and packaging intact. Once we receive and inspect the returned item, we will process your refund to your original payment method within 5β7 business days. Please note that shipping charges are non-refundable, and customers are responsible for return shipping unless the product is defective or damaged on arrival. Refunds may also be denied if the product shows signs of wear, misuse, or damage not caused during delivery. We recommend keeping proof of return shipment until your refund is confirmed. Our team is always here to help you with any refund-related queries
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FAQ's
How long does delivery take?
Orders are usually delivered within 3β7 business days depending on your location.
Can I return or exchange a product?
Yes, we offer easy returns and exchanges within 7 days of delivery, provided the product is unused and in original condition.
How can I track my order?
Once your order is shipped, you will receive a tracking link via WhatsApp to monitor your delivery status.
Is this website safe for online payments?
Yes, our website uses secure encryption and trusted payment gateways to ensure your transactions are completely safe.
How can I contact you quickly for support?
You can contact us instantly by clicking the WhatsApp icon available on the website. It will directly connect you with our support team for quick assistance.
Mahatma Gandhi Road (Opposite Central Stadium), Statue, Palayam Thiruvananthapuram β 695 001, Kerala, India
